Using AI-driven benchmarking, we are able to analyse digital journeys across hundreds of gambling brands to uncover hidden friction points and show how UX performance stacks up against competitors in the same market.
The interview also covered key topics such as:
· Turning UX from guesswork into data.
· Why the most common mistakes for operators are small breaks in expected UX patterns.
· The concerns about transparency and competitive exposure with AI tools.

You can read the article or listen to the podcast here.
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In an exclusive interview with Next.io, Jurnii CEO, Fraser Dunk and company backer, Karolina Pelc share their perspectives on founder mistakes, competitive intelligence, and sustainable growth. Together, they also explore the rationale behind the partnership and the company’s plans for the future.
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As automation and AI continue to reshape how data is used across gaming, operators are reassessing the limits of traditional analytics. In an interview with G3 Media, CEO Fraser Dunk explores why the industry must move beyond passive reporting towards proactive UX research and intelligent automation - and how these capabilities are emerging as true competitive differentiators. From turning insight into execution, to embedding real-time optimisation within the player journey, Fraser outlines what the next evolution of iGaming performance looks like.


Product leaders face constant pressure to deliver exceptional customer experiences while contending with traditional research methods that are often slow, expensive, and difficult to scale. This guide explores how AI-powered UX benchmarking is changing the way product teams gather insights, make decisions, and stay ahead of the competition, all without draining resources or extending deadlines.
Transform weeks of manual audits into minutes of actionable intelligence with Jurnii AI, empowering your CX, UX, and Product teams to move faster.
Flexible, on-demand expertise in design, analytics, and research. High-level support scaled to your projects, delivered as needed, without the cost of a full-time hire.
