Fraser Dunk
Founder & CEO

Establishing a Company-Wide OKR Program for Strategic Alignment

Objective and Key Results (OKRs) are essential for driving focus and accountability in any organization. Jurnii partnered with a client to design and implement a comprehensive OKR program that aligned company goals with functional objectives, fostering a culture of transparency and continuous improvement.
No items found.

The Challenge

Aligning Objectives Across a Complex Organization

The client faced significant challenges in their goal-setting process:

  • Lack of alignment between company-wide objectives and functional team goals.
  • Inconsistent tracking and reporting mechanisms for key metrics.
  • Limited collaboration on setting and reviewing objectives, resulting in misaligned priorities.

To overcome these hurdles, the client needed a structured OKR framework that unified the organization under shared goals while empowering teams to take ownership of their metrics.

The Solution

A Tailored OKR Mapping Framework

Jurnii deployed a collaborative and systematic approach to create a company-wide OKR program that delivered measurable results.

1. Insight-Driven Workshops

We conducted a series of workshops to:

  • Review research and insights on the client’s brand and market position, ensuring OKRs reflected strategic priorities.
  • Co-create OKRs at both the company and functional levels through voting and alignment exercises.
  • Integrate OKRs with the existing measurement framework to link objectives to tangible metrics.

2. Quarterly Progress Reviews

To foster accountability and adaptability, we established a cadence of quarterly reviews to:

  • Track progress against OKRs.
  • Identify areas for improvement.
  • Ensure alignment with evolving business priorities.

The Outcome

A Robust and Scalable OKR Program

Jurnii’s collaboration resulted in a structured, actionable OKR framework that drove alignment and accountability across the client’s organization. Key achievements include:

  1. Populated OKR Matrix: A comprehensive matrix linking company-wide goals with functional objectives, ensuring every team’s efforts supported the broader strategy.
  2. Ownership and Accountability: Clear ownership of metrics was established, empowering teams to drive their objectives and track outcomes effectively.
  3. Reporting Template: A standardized template was created to monitor progress and report on targets, enhancing visibility and decision-making.
  4. Company-Wide Forum: A recurring forum was introduced to review OKRs each quarter, fostering collaboration and a culture of continuous improvement.

More case studies

Fallback Jurnii Image
Customer Experience
Fraser Dunk

Elevating Digital Maturity & CX for Tech4S

Jurnii Studio helped Tech4S transform its customer experience by building a data-driven CX framework, streamlining key journeys and aligning improvements with customer feedback. Resulting in smoother user experiences, actionable insights, and a 10/10 client satisfaction rating.

Fallback Jurnii Image
CRO, Strategy & Growth
Fraser Dunk

Advancing Experimentation Maturity for Scalable Growth

In today’s fast-moving digital landscape, data-driven experimentation is the key to continuous innovation and business optimization. Jurnii Studio partnered with a leading organization to enhance their experimentation maturity, embedding a structured server-side testing framework and fostering a culture of evidence-based decision-making.

Fallback Jurnii Image
UX & Design
Fraser Dunk

Lucky Lagoon Brand Creation for Strategic Narrative Alignment

Jurnii Studio partnered with a leading gaming company to create a complete brand identity for its new venture, Lucky Lagoon. Through a phased approach, they developed a comprehensive Brand Book that defined purpose, values, visual identity, and messaging, equipping the brand with a strong foundation for consistency, recognition, and market impact.

All case studies
All case studies

Unlock potential, Jurnii AI's UX/UX audits and Jurnii Studio's Fractional UX Design Services

Jurnii AI

Transform weeks of manual audits into minutes of actionable intelligence with Jurnii AI, empowering your CX, UX, and Product teams to move faster.

UX Benchmarking & CX Analysis
UX Benchmarking & CX Analysis

Jurnii Studio

Flexible, on-demand expertise in design, analytics, and research. High-level support scaled to your projects, delivered as needed, without the cost of a full-time hire.

Fractional On-demand Design
Fractional On-demand Design
Vetted expertise
Trusted on-demand network
Rapid discovery & iteration
CX & CRO analysis

NPS Score

100

Excellent

Clients

25+

Client Satisfaction

9

/
10
Very happy
Book a call
Book a call