Experience intelligence
Achieving consistent and effective user experience is a primary goal for digital platforms. Jurnii Studio partnered with Punt.com to audit their recent platform redesigns, identifying opportunities to refine the user interface and establish a more coherent and user-friendly experience.
Heuston Gaming Limited is a rapidly growing digital gaming platform that had recently launched its proprietary product to customers. With a strong focus on user acquisition and retention, the business needed to better understand its customer base, optimise the platform experience, and build a scalable foundation for future growth.
Jurnii Studio partnered with a leading gaming company to create a complete brand identity for its new venture, Lucky Lagoon. Through a phased approach, they developed a comprehensive Brand Book that defined purpose, values, visual identity, and messaging, equipping the brand with a strong foundation for consistency, recognition, and market impact.
Jurnii AI is an AI-powered benchmarking tool that automates digital experience analysis across various dimensions, including usability, performance, and customer journeys. It allows users to benchmark over 1000 industry-specific data points against chosen competitors, providing instant insights and actionable intelligence to enhance customer experience strategies. Jurnii AI aims to transform traditional manual audits into quick, efficient analyses, empowering teams to make informed decisions and drive improvements in their digital offerings.
Jurnii 360 is an advanced extension of the Jurnii AI platform that focuses on enhancing commercial intelligence. It utilizes Jurnii's web interaction and data extraction capabilities to analyze promotions, bonus structures, and offer timing. This solution captures real-time competitor promotional activities and provides insights to help businesses optimize their strategies effectively.
Jurnii provides tailored, specific recommendations that offer actionable steps to improve your customer’s experience. Jurnii generates insights that help identify pain points and enhance various aspects of user experience, ultimately boosting conversion rates, driving engagement, and increasing customer lifetime value.
Competitor benchmarking with Jurnii involves entering your brand name along with the competitors you wish to analyze. The platform then conducts a comprehensive analysis of over 400 industry-specific data points, allowing you to compare your customer experience scores against those of your competitors. This process provides insights into promotional strategies, offer values, and timing differences, enabling you to make informed decisions to enhance your brand's performance.
Jurnii Studio is a customer experience agency that offers expert-led consultancy services designed to enhance digital experiences for businesses. It provides fractional services, allowing companies to access high-level expertise in areas such as design, analytics, and research on a part-time or project basis. Jurnii Studio aims to drive impactful improvements and measurable results, helping brands optimize their customer experience strategies without the overhead of hiring full-time staff.
Jurnii Studio operates by providing fractional or project-based consultancy services that enhance customer experience for businesses. It assigns experienced professionals from its expert network to meet specific client needs, ensuring seamless integration with existing operations. By utilizing proprietary tech and methodologies, Jurnii Studio delivers actionable insights and innovative solutions, driving impactful improvements and measurable results in digital experiences.
