Experience intelligence
Heuston Gaming Limited is a rapidly growing digital gaming platform that had recently launched its proprietary product to customers. With a strong focus on user acquisition and retention, the business needed to better understand its customer base, optimise the platform experience, and build a scalable foundation for future growth.
In today’s fast-moving digital landscape, data-driven experimentation is the key to continuous innovation and business optimization. Jurnii Studio partnered with a leading organization to enhance their experimentation maturity, embedding a structured server-side testing framework and fostering a culture of evidence-based decision-making.
The term 'AI Agent' is everywhere. But for CX, UX, and product leaders, what does it actually mean for your strategy? This isn't about adopting the latest trend, but about fundamentally reshaping customer experience through AI. In this article, we provide clarity on when and how to implement AI Agents into your existing CX strategy and outline the balancing act when delivering value through AI-enabled solutions versus human-AI collaboration.
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Over the past few weeks, our CEO Fraser Dunk has been speaking with individuals across the iGaming media. Some of the key topics include; exploring how AI-driven UX intelligence can surface problems before players feel them, the most dominant topics that emerged at Fira Barcelona and why operators are still losing players due to lack of insight. Here’s a round-up of the most recent discussions.
Jurnii AI is an AI-powered benchmarking tool that automates digital experience analysis across various dimensions, including usability, performance, and customer journeys. It allows users to benchmark over 1000 industry-specific data points against chosen competitors, providing instant insights and actionable intelligence to enhance customer experience strategies. Jurnii AI aims to transform traditional manual audits into quick, efficient analyses, empowering teams to make informed decisions and drive improvements in their digital offerings.
Jurnii AI simulates user actions on websites to extract data and deliver insights via dashboards. This process transforms traditional manual audits into quick, efficient analyses, enabling teams to make informed decisions and drive improvements in their digital offerings.
Jurnii AI provides insights into key UX categories such as usability, perception, journey, and performance. Users can identify pain points and receive tailored recommendations to boost conversion, drive engagement, and increase customer lifetime value.
Unlike traditional methods that may take weeks or months, Jurnii AI delivers actionable insights almost instantly, allowing for frequent analysis and timely decision-making.
No, Jurnii AI is designed to be user-friendly, requiring no code or integration. Users can access insights and reports easily, making it accessible for teams without technical expertise.
